Excellence in Retailing
IHA Global Innovation Awards (gia)
gia – the IHA Global Innovation Awards program – is the world’s leading awards program honoring overall excellence, business innovation and creative merchandising in home goods retailing.
GIA RETAIL — HONORING HOUSEWARES RETAIL EXCELLENCE SINCE 2000
Watch the 2024 gia Excellence in Retailing Awards!
2023-2024 GLOBAL HONOREES & NATIONAL WINNERS
- Martin M. Pegler Award
Loeb AG - Digital Commerce
Divertimenti
Argentina
Negro House and Pleasures
Description
With a tagline “Let things happen,’’ Negro House and Pleasures constantly strives to break away from the conventional store format, designing spaces that tell a story from the moment you enter until you finish exploring. Deeply interested in art, particularly photography, they integrate all their spaces with works from various artists.
Negro House and Pleasures aims to generate stories. Through design, aromas, decoration, architecture and lighting, they transform houses into homes. Innovators in architecture and decoration, they create spaces and offer them to people. The products in the store are presented as if they were in a home – each item is carefully thought out and placed in a special location.
Sponsored By
Australia
Granite Lane
Description
Established in 2014 to fill a gap in the Perth furniture market, Granite Lane has transformed into a premier destination for interior styling, furniture and homewares in Australia. The store is filled with modern furniture, featuring some of the most esteemed brands across Australia – complemented with Granite Line’s own designs, Western Australia-made furniture, rugs and mirrors. Carefully chosen music, scents and lighting support the furniture selection, creating a positive, relaxed ambiance.
Complimentary consultation sessions are available, both in-store and with interior stylists visiting clients' homes. In addition, Granite Line sends mood boards of styled concepts to clients, allowing them to purchase directly from the mood board shopping list – tailored specifically to them.
Sponsored By
Austria
Redl Glas – Porzellan
Description
Established in 1985, Redl Glas – Porzellan is a second-generation family business that aspires to be a hub for distinctive and diverse goods, providing unparalleled variety coupled with expert insights and specialized customer-centric services. The new Redl store in Linz has an impressive 500 m2 sales area on two floors, focusing on household, kitchenware, storage and gift products.
Redl has a mission to provide sustainable products, with a strong emphasis on biodegradable plastics and exceptional craftsmanship. They offer an extensive curated portfolio showcasing exclusive limited-edition products – including handcrafted items from artisanal workshops – in addition to internationally renowned brands and unique culinary products, catering to customers with a passion for high-quality kitchenware.
Sponsored By
Belgium
Dhondt leef mooi
Description
Dhondt is a reseller of the finest A-brands in the field of cookware, tableware, interior design and gift products. Established in 1930 and now in its fourth generation, Dhondt has three stores where customers are inspired with the latest trends and an extensive range of innovative products. Positive experiences, both in the physical stores and in the online store, and sincere long-term customer relationships are of key importance to Dhondt. There are regular workshops and events in the stores, as well as active communications with customers via social media, personalized newsletters and the company’s own magazine, designed to inspire, twice a year.
Sponsored By
Brazil
MUMA
Description
Established in 2014 and with four stores now, MUMA is committed to democratizing premium design furniture and home decor throughout Brazil. Its philosophy prioritizes creativity, sustainable practices and exceptional customer service. Focusing exclusively on high-end, signed design pieces, MUMA actively supports emerging designers, giving them a platform to showcase their creativity and innovation.
MUMA bridges the online and offline worlds with seamless omni-channel retailing, extending accessibility even to remote areas, such as the Amazon. In the stores, modern self-service kiosks and tablets elevate the shopping experience, providing customers with immersive product information and inspiration.
Vibrant store facades, adorned with art and plants, create a visual spectacle and inviting ambience. MUMA’s slogan, "Joy is on trend," embodies the joyful and inclusive environment they foster in their stores, making every visit a delightful experience.
Sponsored By
Canada
Bradshaws
Description
Bradshaws is a 128-year-old business that has been owned and operated by six generations of two Stratford families. Although a historic store in a historic downtown core, it has a contemporary focus that responds to the changing needs of the clientele. Bradshaws actively seeks out innovative new products and the selection is evolving constantly, striving to promote merchandise from companies with a vision of improving the industry through innovation, design, quality and environmental and social responsibility.
Customers are of key importance to Bradshaws and they are very active in their local community, through donations to local charities and arts organizations, hosting events from open houses to wine tastings and collaboration with local organizations.
Sponsored By
China
DOHMC Ltd.
Description
With the tagline “The solution provider of your extraordinary life,” DOHMC is a pioneering lifestyle hub, redefining retail with immersive product experiences and community-driven initiatives. It creates vibrant social spaces through monthly theme rotations, engaging displays, influencer collaborations and seamless online-offline integration. Crafting unique story plots and communities within the store is part of the concept, fostering shared experiences and group interactions.
The mission of DOHMC is to connect people, products and stories, and what is very special, they empower their team with pre-employment community immersion and lifestyle experiences. DOHMC goes beyond traditional retail, fostering innovation and building a dynamic, inclusive community.
Sponsored By
Colombia
CRISTALERIA LA PAZ
Description
With a tagline “As big as your dreams,” Cristalería La Paz is a one-stop shop for housewares and hospitality products. Established in 1969, the company offers a robust portfolio of products, from the best brands in the market.
In addition to the actual store, customers can enjoy the Experience Center, located within the store. A professional 500 sq ft (about 45 m2) kitchen offers flash cooking lessons, private cooking lessons for corporate celebrations and private events for friends and families – led by the company’s own in-house chef. The space is also used for cooperation with influencers to produce original content, promoting the Cristalería La Paz brand in social media, further building a community around the store.
Sponsored By
Czech Republic
Potten & Pannen – Stanek
Description
The newest store concept by Potten & Pannen – Stanek, ATERIER is located in a historic neoclassical building in central Prague. Embodying expertise in premium homeware and the latest trends in retail and culinary, ATELIER is designed as a unique sales space that tells the story of cooking and dining by approaching all senses. The sales staff guides customers through the store just like a curator in a gallery – the customer doesn’t come to ATELIER simply to buy kitchen equipment but also for a unique experience and an artistic impression.
ATELIER combines the benefits of an exceptional personal shopping experience with individual consultation and an omnichannel approach using advanced digital technologies. The customer can experience almost 40 carefully curated premium brands and admire the originality and craftsmanship of Bohemian designers.
Sponsored By
France
Maison Empereur
Description
Founded in 1827, Maison Empereur is the oldest French drugstore, a family business managed by the 8th generation. Fully embracing the store’s past and a vintage image, its managers know how to use the tools and technologies of the present to ensure today's success.
Referenced in all tourist guides, this concept store has become a tourist and cultural attraction, attracting national and international customers, while remaining a local store for the people of Marseille, for whom it remains an essential part of their daily lives. The store includes a museum, a coffee shop and a guest room, which allows visitors to experience a night in a back shop like in the past.
Regionality, sustainability and social commitment are of high importance to Maison Empereur. Their offering includes products from 250 French manufacturers and almost as many foreign ones.
Sponsored By
Germany
Kustermann
Description
Founded in 1798, Kustermann is a department store that can be described with keywords tradition, delight and joie de vivre. With more than 70,000 articles on 5,000 square meters Kustermann offers a unique range of beautiful and functional quality products that guarantee long-lasting enjoyment, including high-quality tableware, household and hobby/craft products.
Embracing the new and preserving tradition, Kustermann is a department store for all the senses, where one can shop, taste, experience products (with over 700 product demonstrations per year!), celebrate special events and enjoy. Sustainability and social commitment are very close to their hearts, with store events used to collect donations.
Sponsored By
India
Pure Home + Living
Description
Established in 2011, Pure Home + Living (PHL) is India’s leading home décor and lifestyle brand with 34 stores in premium malls and high-street locations across the country.
The Pure Home + Living mission is to assist consumers in envisioning imaginative combinations that evoke the desired magic each time they enter their home. With a diverse range of high-quality products sourced from around the world, their stores offer a curated selection of home decor, blending nature-inspired elements with inventive color palettes. Collections are presented by color and theme, inspiring customers with creative combinations and setups, supported by feature mood lighting, signature scents and contemporary music, creating a unique atmosphere that elevates the shopping experience.
Sponsored By
Ireland
The Kitchen Whisk
Description
Founded by mother and daughter Mary and Kate Masterson, The Kitchen Whisk is a specialized kitchen shop supplying kitchenware, from tableware to special kitchen tools, for enthusiastic home cooks and cookery students, as well as experienced chefs. The product offering is divided into cookware on the ground floor and tableware and barware on the first floor. With a warm and bright feel throughout, the overall style of the store is similar to a traditional kitchen with modern touches.
The Kitchen Whisk is known for its extensive selection of brands, including unusual products sometimes sourced specifically for one customer, as well as for its warm, personalized customer service, with special services such as knife sharpening and cake tin rental.
Sponsored By
Italy
Cucina33
Description
Established in 2010, Cucina33 is not only a specialized kitchenware and cookware store but a meeting point – a feel-good place – for cooking enthusiasts and beyond, with an in-store cooking school. The store features a large selection of products, from major brands to new and original products, as well as items such as quality flours and special ingredients to enrich the offer.
The company collaborates with local producers and artisans to provide new ideas and items to customers. There is great attention customer service - and to detail – with custom-made store structures and furnishings, seasonal and themed displays and original packaging proposals.
Sponsored By
Japan
Y.YACHT STORE Azabudai Hills
Description
Located in the luxurious Azabudai Hills area in Tokyo, the new Y-Yacht flagship store offers a full range of lifestyle solutions by carefully selected high-end brands from around the world. Based on an analysis of the local characteristics of the neighborhood, expected customers, and the appropriate services and product lineup, the store has an "Arts & Crafts" theme, with special art pieces, seasonal fresh flowers, minimalistic carefully crafted furniture and artistic displays to highlight the details and designs of the products on offer.
There is a resident concierge on hand in the store to listen to customers' requests and offering solutions to their problems, and a fully-equipped kitchen, with food products available, for customers to test cooking appliances and kitchen tools.
Sponsored By
Kazakhstan
Premium Home
Description
Established in 2009, Premium Home is the oldest premium household goods store in the capital of Kazakhstan, with two boutique stores in high-end shopping malls in Astana. With the tagline Boutique of premium products for home, their goal is to bring beauty to every home, providing their customers with high-quality and excellence from the best brands in the world.
Premium Home has more than 20 brands in their offering, including seven tableware brands and over 50 sets of porcelain tableware – displayed in beautiful table settings in the stores. The company holds exclusive rights to Baccarat, one of the finest crystal brands in the world.
Sponsored By
Mexico
Liverpool
Description
With 124 department stores across Mexico, the ambition of El Puerto de Liverpool is to "be part of your life" for all customers, in all channels, becoming the first purchase option for Mexicans. Established in 1847, the company aims to be the most attractive choice in service, assortment and value to customers, with a wide range of products and personalized service.
Liverpool invests in growing digital commerce capabilities, and the pillar in its omnichannel strategy is the Liverpool Pocket App, with 1.5 million registered customers. For in-store experiences, Liverpool offers state-of-art visual merchandising and displays, along with special events such as Gaming Fest, a massive gaming event designed to offer attendees a unique and memorable experience.
Sponsored By
Middle East
Home Centre
Description
Home Centre is the largest omnichannel retailer for home furnishings in the Middle East, North Africa & the Indian sub-continent. Established in 1995 with its first store in the United Arab Emirates, Home Centre now has a network of over 80 stores, across the United Arab Emirates, Saudi Arabia, Bahrain, Egypt, Kuwait, Oman, Qatar and India.
Offering outstanding value, quality products and exceptional customer experience, Home Centre has a customer-first approach of enabling every home to tell its own unique story. Covering all product groups for the home, from furniture, storage and décor to kitchen and household products, Home Centre houses products sourced from more than 50 countries worldwide. The stores are supported by an e-commerce platform providing customers an extensive range of over 14,000 products.
Sponsored By
Netherlands
Kookx
Description
With a tagline “Everything for a tasty experience,” Kookx is a specialty store for everyone who loves cooking, whether professional chef or private person. A unique concept displayed in a space of 800 m2, at Kookx you will find kitchens, kitchen appliances and a cookshop under one roof – products and services from quality pans to the delivery and installation of a new dream kitchen or separate built-in appliances.
Customers are surprised by the nice, homely atmosphere in combination with beautiful high-quality products. There are weekly product demonstrations and cooking workshops in collaboration with suppliers and the company’s own cooking enthusiasts – its employees, who all share the passion for cooking and dining.
Sponsored By
New Zealand
Smith & Caughey's
Description
A family-owned business since it was founded in 1880, Smith & Caughey’s is New Zealand’s leading destination department store. Committed to preserving their heritage while continuously innovating to provide customers with exceptional experiences, unique products and a touch of luxury, the two Smith & Caughey’s stores expertly blend a large, curated selection of premium home brands with vibrant highlights and engaging product displays.
The exceptional in-store experiences include a home gallery with talking point pieces, allowing customers to explore the vibrancy of unique décor and enjoy the quant café, Wine Room – a haven for wine enthusiasts – and a Veuve Clicquot pop-up champagne bar.
Sponsored By
Peru
Sodimac y Maestro
Description
Sodimac is a home improvement company with operations in six Latin American countries: Chile, Peru, Argentina, Brazil, Uruguay and Mexico. The Peruvian operations started in 2004, and nowadays Sodimac Peru offers more than 40,000 home decoration and construction products with the main purpose of inspiring and improving life quality of their customers.
Sodimac’s goal is to offer the best portfolio of products, solutions and brands in the region that customers need in order to equip, remodel or build their home or work. Online and offline experiences are integrated, supported with in-store tablets and screens showing digital catalogs, tutorials and product information helping customers with their buying decisions. A special structure content platform Decolovers, inspires them in terms of decoration.
Sponsored By
Poland
Premium Home
Description
Premium Home was created for people seeking beautiful and the highest quality interior furnishing products. The five Premium Home stores offer visually attractive and functional tableware and kitchenware, as well as lifestyle products and gifts.
A previous gia Top Window Global Honoree, Premium Home is known for its beautiful, innovative visual merchandising and displays. Shopping centers often offer them a chance to set up displays in their spaces or temporarily unoccupied shop windows.
With a highly individual approach to each customer, some of the unique services offered by Premium Home include table decoration, customization of any decoration available in the store to the customer's specifications and delivering purchases to a designated address.
Sponsored By
Portugal
COTTOOK – Kitchen's Life
Description
Established in 2019, Cottook is a kitchenware specialty store located in a fashionable Lisbon neighborhood. Providing the best kitchen accessories and small appliances from well-established brands, Cottook’s mission is to assist its customers to build and maintain a relationship with their kitchens – with the goal to be the go-to store for all kitchen accessories and an important member within their community.
The store is spacious and very bright, thanks to the large windows facing the street, encouraging people to walk in and enjoy the nice calm atmosphere. The items on the store’s shelves were chosen specially to bring people into the kitchen and at the same time, uncomplicate their lives.
Sponsored By
Saudi Arabia
NICE
Description
With stores in six cities spanning the Central, Eastern and Western provinces of Saudi Arabia, the main goal of NICE is to provide customers with the best products from around the world, designed and selected by Saudi designers as well as a highly experienced purchasing team with multi-cultural backgrounds.
NICE is committed to delivering an inspiring shopping experience by providing the best options for both traditional and modern Saudi homes. It showcases both emerging and local design talent alongside carefully curated established brands, emphasizing a diverse range of products, value and variety. With its stores, NICE is committed to revolutionizing the local retail landscape through an innovative and future-focused store design that prioritizes emotion, digital integration and sustainability.
Sponsored By
Spain
Trends Home
Description
With the tagline “Live your home,” Trends Home is a kitchenware, furniture and decoration shop that stands out for its defined style and passion for design. Its aim is to offer its customers a careful selection of design and quality products to turn their houses into the home of their dreams, advised by a professional team of interior designers and design lovers.
Working with the best international brands in kitchenware, furniture and decoration, Trends Home creates atmospheres inspired by Mediterranean culture and Nordic and minimalist trends – resulting in warm, bright spaces, with sustainable and comfortable materials, in which their customers feel at ease.
Sponsored By
Switzerland
Loeb AG
Description
Established in 1881, Loeb is “the most personal department store in Switzerland,” with customer satisfaction and the highest quality of service being its top priorities. By consistently focusing on customer needs, Loeb wants to offer its customers the best possible shopping experience and at the same time advise them personally.
Loeb has the largest (50 m2) store window in Switzerland, and it is well-known for its window displays with seasonal campaigns and cultural co-operations – the window can even be used as an event space. Another key element in Loeb’s experience is offering customers the in-store entertainment at the physical POS, on pop-up areas that are constantly changing.
Sponsored By
Turkey
TAC
Description
With the first store opening in 2017, the 76 TAC stores across Turkey, together with the TAC online store, offer a broad range of products by Taç Kitchen, providing customers with a diverse selection for their kitchen needs. Encompassing items such as pots, pans, kitchen tools, dinnerware and more, the extensive product range caters to various customer requirements.
With the goal of making customers feel like they are at home, there is a warm feeling in the stores with an emphasis on colors, offering tablets for a virtual tour of the store and little surprises, like snacks cooked at the display stands. The same welcoming approach is extended to regular store events, including cooking days, new products launches and happy hours.
Sponsored By
Ukraine
POSUD MEISTER
Description
Established in 1996, PosudMeister is a specialist tableware, kitchenware and giftware boutique, with six stores across Ukraine and an elite tableware online store. What is very special is that they have kept their stores open and continued trading through the current difficulties in Ukraine, providing customers a feeling of security and normality. The welcoming and warm stores and friendly staff guarantee the customers have an enjoyable shopping experience.
The product selection of PosudMeister includes some of the world’s leading brands in tableware and kitchenware, from exquisite porcelain sets of the latest trend collections for dining and tea ceremonies to everyday kitchenware items, including their own branded products and fashionable home décor products.
Sponsored By
United Kingdom
Divertimenti
Description
Established in 1963, Divertimenti – The Ultimate Cookshop – is located on London’s famous Brompton Road. With a total sales area of 500 m2 over two floors and a 25 m window frontage with eye-catching displays, Divertimenti offers the best and widest selection of kitchenware and unique tableware from around the world. There are 6,500 items – a product mix unlike any other, with over half of the products being exclusive, handmade or unique.
At the very heart of the store is a special cookery school that is diverse, cutting edge and innovative. Many famous chefs gave their first demonstrations at Divertimenti and to this day the school retains an enviable roster of Michelin-starred chefs, MasterChef winners and published authors.
Sponsored By
Uruguay
Home - Grupo Disco del Uruguay
Description
Located in Uruguay´s most exclusive seaside resorts, the three HOME stores by Grupo Disco del Uruguay provide their local and international customers with a unique selection of imported household products to equip their summer houses with the latest global trends.
With a warm atmosphere and a differentiated assortment, HOME offers a wide range of decoration and lighting products, tableware, glassware, accessories, gifts, bed and bath linens. As customers enter the store they are welcomed by original items for a great day at the beach: sun umbrellas, throws, towels and beach recliners. Chill music sets the mood of a seaside retreat with scents of sand and sea.
Sponsored By
USA - Giftware
Mix It Up Home & Gift
Description
Creativity, customer service and community form the foundational pillars of Mix It Up. Located just two blocks apart in beautiful downtown Coeur d’Alene, Mix It Up Gift is the destination for thoughtful gifts for others, while Mix It Up Home stands as the premier choice for shopping for both yourself and your home.
The allure of Mix It Up Gift lies in a distinct and meticulously curated collection of gift items. They have distinguished themselves in the retail gift industry by creatively incorporating events into their business model – inviting the customer in rather than waiting for them to walk in.
Mix It Up Home & Gift: Where fun and festive meet, and style intertwines with taste – it's all in the MIX!
Sponsored By
USA - Housewares
The Cook's Shop
Description
With a tagline Tools for The Kitchen, The Cook’s Store is a store for home cooks, like Chuck Williams’ original 1956 concept. Located in a 1912-era building in a historic Victorian town, the store has a 15-foot-high tin ceiling, crooked wooden floors and slow-moving fans, making customers feel like they’re stepping back in time.
New and innovative products are the key ingredients to The Cook’s Store’s success. Since its opening in 2009, the store has had over 28,000 different items in stock – 33% of items sold being U.S. made. Recipes from the store’s popular cooking classes are available in its cookbook Eat, Drink and Be Marietta, now in its fourth volume.
Sponsored By
2022-2023 GLOBAL HONOREES & NATIONAL WINNERS
- Martin M. Pegler Award
Tiendas Landmark - Digital Commerce
Illums Bolighus
Argentina
Tiendas Landmark
Sponsored By
Description
The first "made in Argentina" department store chain, Tiendas Landmark offers anything for the home, featuring high-end quality and design. The retailer works with a store-within-a-store concept, where each brand has its own space, theme and atmosphere.
The new 6,000 square-meter (64 500 ft²) Tiendas Landmark store was designed to be an immersive experience that invites the customer touring – like in a small town – buildings, streets, a central “piazza.” There is a pathway to follow, set by architecture, and the fully set-staged store includes several artist interventions: a holographic entrance by Parratoro, murals painted by Martin Ron and elaborate wallpapers of Mercedes Costal.
Australia
Minimax
Sponsored By
Description
The Minimax vision is to create memorable customer experiences through curated storytelling of kitchen and lifestyle products. In the store design and aesthetics consideration is given to the lifestyle of customers, creating a warm and inviting shopping experience, with displays that inspire and encourage curiosity.
With long-serving, engaged staff, the Minimax in-store customer experience is at the forefront of service standards. Recognizing the importance of communications and staff participation, the company even developed its own sophisticated learning management system, “The Pantry,” managing compliance and consistency in communication across the store network.
Austria
Cuisinarum
Sponsored By
Description
There is an in-store chef available offering tips, demonstrations and inspiration to customers with product and theme presentations taking place weekly. Product knowledge is a key aspect of the Cuisinarum sales philosophy, and it only sells items that staff have personally tested and reviewed. Customers who make large purchases from the store get full service including delivery, installation and disposal of packaging materials.
Azerbaijan
Royal Home
Sponsored By
Description
Being the leading luxury multi-brand chain in the region, Royal Home provides consumers with a wide range of dedicated art – tableware, home décor, kitchenware and accessories, from unique, carefully selected brands.
The Royal Home flagship store opened in September 2008. Perfectly located in an active, densely populated district of Baku, the 1000 m² store features a “less is more” concept where the focus is on the products. It also offers a coffee shop/bar and a VIP room.
A special service concept by the company, Studio Royal Home, provides turn-key solutions and design concepts for living and working spaces. It also has created design concepts for various luxury properties in Azerbaijan.
Belgium
Hopono
Sponsored By
Description
Built in a unique Art Nouveau auto shop from the 1920’s, Hopono is a family-run concept store with 600 m² of beautiful products, the largest concept store in Brussels. The store offers multifunctional lifestyle brands for everyone from young to old and with a large price range, the product selection covers kitchen, home, wellness, baby products and more.
Being ecologically conscious has been of key importance to Hopono from the very start of the store in 2011. The store is powered by solar panels, and the eco-friendly approach can be seen throughout the operations, from product selection to packaging materials and lighting and more – there is even a bike delivery service.
Brazil
deezign
Sponsored By
Description
Each deezign guide-shop is a one-stop showroom where customers can experiment and choose products from more than 50 national and international brands present on its D2C platform.
The showroom in São Paulo is special in that all is built with deezign sellers’ products: whether it is the lighting, furniture, housewares, decorations, wallpapers, shelves or even the sound system and facade – any product or component of the showroom is a seller’s product to be sold.
Canada
Cookery
Sponsored By
Description
Cookery believes strongly in being truly involved in their local communities and building strong personal connections with their customers. For their cooking classes, Cookery’s in-house chefs build full three-to-four course class menus with Sommelier-paired wines that make the perfect date night or night out for foodie friends. As their tagline says, Cookery is Your source for inspiring cooking essentials.
Colombia
Ambiente Living
Sponsored By
Description
The store entices consumers with a multi-sensory experience that is inspiring and highly memorable: impactful visual displays, hearty cuisine, artisan perfumery, daily live musical performances, and immersive design services. Completing the unique offering are in-store lifestyle VIP events ranging from concerts to fashion shows to art gallery exhibitions.
Denmark
KJEPS Bolighus
Sponsored By
Description
Started as a 50 m² furniture shop in 1952, KJEPS Bolighus is today a 4000 m² one-stop shop for decoration and all practical things for the home, a curated selection of known-to-be-good products. The focus is on kitchen appliances, tableware and gifts, but the store also features furniture and bedding and branded specialist shop-in-shop concepts for hardware and lighting.
A family store in its 3rd generation, KJEPS Bolighus is a shop to inspire and offer ideas. The company sees value in staff happiness and as the result, can take pride in employees with a good mood and knowledge.
France
TOC
Sponsored By
Description
Everything TOC does tells the story about passion for cooking, which they share in regular store events introducing new products and flavors and in specialist food magazines in collaboration with culinary influencers. Many of the employees have a culinary background, and the expertise in cooking is communicated also by the store staff “uniform” – Parisian bistro style aprons.
Germany
Pecht Shoppingwelt
Sponsored By
Description
The focus of Pecht is specifically on sustainability. The comprehensive sustainability strategy ranges from products – the company even has its own “Sustainability Tested” logo for products – and staff training to paper-reduced administration and the company’s own catering. In addition to its own sustainability initiatives, Pecht launches and supports regional sustainability projects.
India
Home Centre
Sponsored By
Description
Home Centre offers a unique Omni-channel experience for its customers, which blurs out channel engagement through the buying decision-making process and continuously engages and helps customers choose the right product from anywhere and everywhere. This innovative “journey” was developed by Home Centre and has been remarked by Google as unique and one-of-its-kind in global forums.
Ireland
Jono's House & Home
Sponsored By
Description
Italy
Arte e Forma
Sponsored By
Description
Arte & Forma’s motto is to live the change and the innovation, the design and constant research. They add new unique products to the selection daily and with that, there is constant restyling taking place, both in-store and in the online store, giving the customers an impression of newness and exclusivity.
Japan
JR NAGOYA TAKASHIMAYA
Sponsored By
Description
The store’s home department is a space where customers can visualize their ideal living room and kitchen. There is a kitchen counter that doubles as a lesson space, a “premium zone” lining up quality items and a “marché zone” for foods to replicate the ideal living room and kitchen. With lifestyle-themed displays and demonstration areas at various locations, customers can feel the action of the shopping floors and have a fun, hands-on shopping experience all the times.
Kenya
Vituzote.com Kenya
Sponsored By
Description
The key message associated with VituZote’s marketing approach continues to be convenience, choice, quality and affordability. Through its e-commerce business model, it offers visually inspiring browsing, compelling merchandising, easy product discovery and attractive prices, supported by the retail stores that communicate trust and allow customers to experience the products, highlighting new arrivals and in-season products.
Netherlands
Vanderveen’s Department Store
Sponsored By
Description
The ‘Koken & Tafelen’ (cooking and dining) department of Vanderveen’s features products for the kitchen and table, a balanced, high-quality and well-presented assortment, as well as an in-store kitchen for live cooking. Close cooperation with related shops of the department store enable collective promotions, visual merchandising, staff training and more, bringing competitive advantages and guaranteeing high quality and excellence.
Norway
Illums Bolighus
Sponsored By
Description
Illums Bolighus focuses on Scandinavian designer brands with input from world-known brands. The focus is on in-store customer experience, using specialists – designers and vendors are present in-store to meet customers and tell the story of their products. The first Illums Bolighus store in Norway opened in 2006 and now features five locations. It offers not just nice products and celebrated designers but also signature store events from wine courses and tastings to art exhibitions.